At iResponse Solutions, we understand the heartbeat
of your business. Our suite of services is designed to
streamline your operations, enhance customer
satisfaction, and drive growth across diverse
industries.
Our rates are customized to align with our clients' specific requirements while staying up-to-date with industry standards.
We offer a range of solutions designed to assist customers across various industries. Embracing change, we highly regard our clients' businesses as if they were our own.
We acknowledge that our clients uphold specific quality standards crucial to their operations. Through regular coaching, support, and multiple service touchpoints, we inspire and guide our staff to meet these standards.
Our location, combined with our rigorous hiring and recruitment procedures, enables us to thoroughly assess a diverse pool of talented individuals.
In 2023, our average attrition rate stood at 6%, significantly surpassing industry norms. As per a recent Contact Babel Study, the BPO industry experiences an approximate 49% employee attrition rate.
iResponse Business Solutions Inc. was established on May 26, 2017.
Our mission is to be our client's partner of choice, with emphasis on the application of cost-effective business solutions. We aim to employ the highest-value talents and provide opportunities in our community.
We are fully committed to enhancing the lives of our employees and our communities.
We provide an array of business solutions and services, primarily dealing in diverse back-office functions such as quality monitoring, performance management, accounting and other customer and client services.
